Credit Card, iDeal, PayPal, Apple Pay, and Amex

You can contact us using our contact form. We are ready to answer all your questions within 24 hours.

You can sign up for our newsletter to receive updates on new products and special offers.

Select the product you wish to purchase, add it to your shopping cart, and follow the steps to check out.

You will receive an order confirmation immediately after placing your order. Once your order has been completed, you will receive a confirmation email with all the details. If you have not received it, please check your spam folder or contact our customer service.

Please contact our customer service as soon as possible. We can adjust the address as long as the order has not yet been processed.

We are temporarily offering free shipping on all our products.

Orders within the Netherlands are delivered within 1-2 business days. Orders to Belgium are delivered within 2-3 days. This excludes weekends and processing times.

You can return your order within 14 days of receipt. Please contact us at info@lunspets.com to request a return label.

Contact our customer service and describe the issue. We will review your report as soon as possible and contact you to resolve the problem. Depending on the situation, we may send a replacement product, offer a repair, or arrange a refund. For more information about returns, please refer to our returns policy

For more information about returns, please refer to our return policy